Dubai Electrical energy and Water Authority used to be awarded the Hamdan Flag in popularity of the entity’s notable good fortune in enforcing the ‘Services 360 Policy’
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Top Minister and Minister of Defence of the UAE, and Chairman of The Govt Council of Dubai, affirmed on Tuesday that the Govt of Dubai repeatedly strives to ship on its futuristic imaginative and prescient by way of pursuing strategic goals and cutting edge insurance policies that mirror definitely at the lives of electorate, citizens, guests and the efficiency of key sectors.
That is achieved during the steady growth of presidency products and services, sustained innovation, and strengthening authorities integration with numerous entities, running seamlessly in combination to serve the group.
Dubai Electrical energy and Water Authority receives Hamdan Flag
This got here as Sheikh Hamdan witnessed the once a year awards rite of the Hamdan Bin Mohammed Programme for Govt Services and products for 2025, the place the Dubai Electrical energy and Water Authority used to be awarded the Hamdan Flag in popularity of the entity’s notable good fortune in enforcing the ‘Services 360 Policy’ and handing over built-in, proactive authorities products and services.
“The vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, which puts people at the heart of government work, guides our approach to developing government services in Dubai. Today, an ambitious journey has been completed since we launched the Services 360 Policy three years ago. I thank all entities and teams for their efforts in improving 1,474 government services through the collaboration of all entities,” His Highness mentioned.
Sheikh Hamdan additionally congratulated the Dubai Electrical energy and Water Authority on successful the Flag for 2025 and the Dubai Land Division on successful the Highest Pioneering Initiative Award; the Basic Directorate of Id and Foreigners Affairs – Dubai on successful the Highest Virtual Town Enjoy Award; and the Division of Financial system and Tourism and DP Global on successful the Shared Virtual Channels Award.
“I commend every government entity that reached this stage; each is worthy of recognition. The completion of the 360 Services Policy, built on integration and proactiveness, marks the beginning of a new phase of Dubai’s global leadership, one defined by even more ambitious goals and greater aspirations,” he added.
Sheikh Hamdan also known as on all authorities entities to proceed running against growing even larger affect throughout Dubai’s group, serving citizens and guests alike, whilst additionally boosting the emirate’s financial, business and repair sectors.
Services and products 360 Coverage achieves AED6 billion in general financial savings
During the Services and products 360 Coverage, the Hamdan Bin Mohammed Programme for Govt Services and products sped up Dubai’s transition to a style of built-in authorities products and services that anticipates wishes, exceeds expectancies and delivers tangible, sustainable affect. The coverage served because the strategic framework for steady growth of presidency products and services in Dubai, handing over enhancements that surpass many established world benchmarks.
The 3rd and ultimate section of the Services and products 360 Coverage delivered exceptional effects, as detailed within the Services and products 360 Coverage Have an effect on Record offered by way of the Dubai Style Middle on the rite. Those come with general financial savings of AED6 billion, together with AED2.7 billion in financial savings collected to shoppers and AED3.3 billion for presidency entities.
The coverage additionally completed a 96 p.c aid in ready occasions; a 90 p.c buyer self assurance price in authorities carrier growth efforts; an 85 p.c aid in required visits; a 61 p.c aid in carrier necessities; a 53 p.c aid in carrier processing time; and a 51 p.c aid in carrier finishing touch time.
Dubai Land Division receives the Highest Pioneering Initiative Award
Dubai Electrical energy and Water Authority earned the Hamdan Flag for the 12 months 2025, having recorded the most productive leads to enforcing the Services and products 360 Coverage and handing over virtual, cutting edge and seamless carrier trips to shoppers throughout Dubai.
Dubai Land Division gained the Highest Pioneering Initiative Award for ‘Tamallak+,’ an cutting edge resolution for reasonably priced belongings possession in Dubai. The opposite finalists on this class had been the ‘Child and Woman Protection’ initiative by way of Dubai Police and the ‘Proactive Passport Renewal’ initiative by way of the Basic Directorate of Id and Foreigners Affairs – Dubai.
The Basic Directorate of Id and Foreigners Affairs – Dubai gained the Highest Virtual Town Enjoy Award, offered in collaboration with Virtual Dubai Authority, for its ‘Domestic Worker Regulation’ platform, which enabled shoppers to finish transactions digitally, saving substantial effort and time.
The Shared Virtual Channels Award — presented for the primary time in 2025 in collaboration with Virtual Dubai Authority — used to be offered collectively to the Division of Financial system and Tourism and DP Global for his or her ‘Invest in Dubai’ channel and ‘Dubai Trade’ channel, respectively. Finalists additionally integrated ‘Build in Dubai’ by way of Dubai Municipality and ‘Dubai Now’ by way of the Virtual Dubai Authority.
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Services and products 360 Coverage improves 1,474 authorities products and services
Over 3 years and throughout successive stages, a complete of one,474 authorities products and services had been redesigned and progressed, with 28 entities taking part underneath the whole-of-government method to succeed in all goals inside the designated time-frame.
With the finishing touch of the Services and products 360 Coverage, the Hamdan Flag continues to encourage authorities entities in Dubai to innovate and ship pioneering carrier fashions that toughen the emirate’s world status, now and one day.
